Policy
Education vs. immigration advice
The separation between education advice and immigration advice is built into the product structure of Vianorr Education — not buried in a disclaimer. This page explains what that means for advisers and for students.
Platform rule
An education adviser may discuss education. An education adviser may not provide immigration advice unless they are separately authorised as a regulated immigration professional — and even then, that service must be provided through a separate listing, under a separate agreement, with separate records and separate payment.
What an education adviser may discuss
- ✓School applications and process
- ✓Admission requirements and deadlines
- ✓Offer conditions and enrolment decisions
- ✓Education timelines and program structure
- ✓Institutional processes and documentation
- ✓Publicly available study-permit links in general terms (e.g. linking to the IRCC website)
- ✕Assess a student's study-permit eligibility
- ✕Recommend immigration strategies or pathways
- ✕Prepare or submit a study-permit application
- ✕Advise how to respond to an immigration refusal
- ✕Represent a student before IRCC
- ✕Promise immigration outcomes, including post-graduation work permits
IRCC limits paid immigration advice and representation to authorised representatives: qualified lawyers, eligible paralegals, Quebec notaries, and licensed immigration consultants (RCICs). An education adviser who is not one of those professionals must not provide immigration advice — regardless of their experience or their client's expectations.
Dual-qualified providers
A provider may hold both an education adviser role and a regulated immigration credential (RCIC, eligible paralegal, or equivalent). Vianorr Education supports dual-qualified providers — but the two roles must be kept strictly separate at every level of the service delivery.
What must be kept separate
- →Separate service listings — education services and immigration services are listed independently
- →Separate intake forms — education intake does not collect immigration-specific information
- →Separate service agreements — one agreement per service type
- →Separate payments — education and immigration fees are invoiced and processed separately
- →Separate disclosures — the immigration credential is disclosed in the immigration context, not in the education context
- →Separate records — records of education services and immigration services are not combined
The immigration-consultant code of conduct treats simultaneous student recruitment and immigration consulting as a conflict requiring: informed written consent, clear differentiation between the services, and disclosure of institution-paid recruitment compensation.
Required interface on a dual-qualified education profile
A secondary badge may say:
The link leads to immigration.vianorr.com/providers/[slug] — a separate platform for regulated immigration services.
What to do if you need immigration help
If you need help with a study permit, visa application, or immigration strategy, that advice must come from an authorised representative — an RCIC, a qualified lawyer, an eligible paralegal, or a Quebec notary. Vianorr Education does not provide immigration advice and does not list immigration services. Look for a regulated immigration professional separately.